We are currently living in an unprecedented time of our lives. SS'S is taking as many steps as possible during the COVID-19 pandemic to keep our customers, employees and partners as safe as possible during this time, while still delivering the products and services that our customers know and love.

As you can imagine, the worldwide pandemic has added additional work and stress for our teams, especially our  Customer Care teams, so we kindly ask for your patience and understanding during this time. Please remember that we are constantly responding to all inquiries  as quickly as possible.

 

CUSTOMERS

The safety and well being of our customers is of at most importance to SS'S. By strictly following guidelines that are in line with local, state and federal government and the World Health Organization, we have been able to safely and successfully dispatch our SS'S orders to our beloved customers. 

Of course, with international border and customs restrictions constantly changing and international flights being grounded all over the world, our delivery partners are trying their hardest to provide exact shipping time frames and deliver all orders as quickly as possible. They are keeping us as updated as possible regarding shipping. You can stay up to date with the latest COVID-19 shipping updates here.

 

EMPLOYEES

Our SS'S family of employees is the heart and soul of our company. Without the health and safety being of utmost importance for our own people and partners, SS'S would not be able to operate. 

 

With patience and kindness, we will get through this together.

Love,

SHU SHU'S SHOP.